sometimes GMs have their whispers turned off, so they're not ignoring you specifically
sometimes they are too busy
no one has got a silly hat yet, and if we do we'll be thankful for it
(not sure if all donations now are getting hats/helms, but thats another matter)
the GMs are very busy at the moment, and Im sure they appriciate your donation (especially since you're new and still donated), but they really do have a lot of work on atm.
sorry to say but patience is required for a little while :)