itachi 0 Report post Posted October 6, 2012 I run the auto Update, and i finish the download, i try log in with my account, and i take a message, Client Failed download a new version... why? Share this post Link to post Share on other sites
~farjat 0 Report post Posted October 6, 2012 I run the auto Update, and i finish the download, i try log in with my account, and i take a message, Client Failed download a new version... why? What version do u see in client. What windows version and how many bits? tryed restarting windows? Share this post Link to post Share on other sites
itachi 0 Report post Posted October 6, 2012 Farjat, Client Version 5.40.001 Windows Seven 32 Bits. Share this post Link to post Share on other sites
Sagath 0 Report post Posted October 6, 2012 its happend the same to mee fkfkkkfkk XDDXDXDXD Share this post Link to post Share on other sites
~WhiteFang 0 Report post Posted October 6, 2012 Are you dnning the auto updater in administrator mode? manybe your.firewall or anti virus blocks it? did you lift the download anti-trust blocking? (Right click -> properties -> unblock at right bottom) Share this post Link to post Share on other sites
itachi 0 Report post Posted October 6, 2012 White, i can download all the files of the new Update, i just cant log inside mine account, look it. Share this post Link to post Share on other sites
armin 0 Report post Posted October 6, 2012 Same happens when u have a char that is been used, and u go back to the 1st screen of login, same sign comes out. Share this post Link to post Share on other sites
itachi 0 Report post Posted October 7, 2012 I download the new client version 002 and keep the same. Share this post Link to post Share on other sites
~WhiteFang 0 Report post Posted October 7, 2012 does you IP Address change when you connect to the game? or do you use some sort of proxy to browse the web, or a special setting in your router or something that makes it so you use different IPs when connecting to web or game? Share this post Link to post Share on other sites
itachi 0 Report post Posted October 7, 2012 White, i have 4 HOT IP ADDRESS, i work in wireless provider, we have 4 link dedicated, i think my IP change sometimes. i dont use any proxy on my browse Share this post Link to post Share on other sites
~WhiteFang 0 Report post Posted October 7, 2012 White, i have 4 HOT IP ADDRESS, i work in wireless provider, we have 4 link dedicated, i think my IP change sometimes. i dont use any proxy on my browse maybe your IP changes between validation of auto updater and the actual login with client. the auto updater validates your files, and then communicates with the website and server to tell them your files are legit, granting you one token to login. once auto updater received the token, it'll launch the client which'll use this token to login, so if your IP doesn't match the IP at which you requested the token, the client can't login because it cannot find the token for your IP, cuz your IP is different. Perhaps that is causing the issue? Share this post Link to post Share on other sites
itachi 0 Report post Posted October 7, 2012 This are possible, But now i cant play helbreath anymore. thanks for the help. Share this post Link to post Share on other sites
~WhiteFang 0 Report post Posted October 7, 2012 This are possible, But now i cant play helbreath anymore. thanks for the help. Set your lan to use 1 fixed IP for your computer, instead of using randomly any of those 4 IPs you have. Share this post Link to post Share on other sites
fyw721 0 Report post Posted October 7, 2012 White all of a sudden after aresden server shut down when I run the autoupdater it runs and then stops running completely after the first 2 seconds. Can help? Share this post Link to post Share on other sites
kasper 0 Report post Posted October 7, 2012 no sirve machos, farjat si vas a vivir de nosotros por lo menos se, y pone, a gente competente macho Share this post Link to post Share on other sites
~WhiteFang 0 Report post Posted October 8, 2012 Some changes were made to the Auto Updater, please run yours again and check if your problem(s) still exist or not. Share this post Link to post Share on other sites
Engel 0 Report post Posted October 8, 2012 ares map seems to be down, can u address that issue pls??? ty Share this post Link to post Share on other sites
~WhiteFang 0 Report post Posted October 8, 2012 ares map seems to be down, can u address that issue pls??? ty fixed. Share this post Link to post Share on other sites
fyw721 0 Report post Posted October 8, 2012 hmm i'm getting the same error box with fail to shake hands when i load multi client..........it worked before but now it didnt work........... Share this post Link to post Share on other sites
Engel 0 Report post Posted October 8, 2012 i have only 1 client and tells me it failed to shake hands with server, what can i do? Share this post Link to post Share on other sites
DamaBlanca 0 Report post Posted October 8, 2012 Server down ! Share this post Link to post Share on other sites
fyw721 0 Report post Posted October 8, 2012 wtf all the eks I did today got reverted back to before?!.....................=( wtf happened........ Share this post Link to post Share on other sites
Engel 0 Report post Posted October 8, 2012 TO ALL THOSE WHO ARE HAVING PROBLEMS: ppl, i had unable to shake hands with server issue, and corrected it in 5 mins, just erase helgame file in ur folder and run updater again to download it, it got corrected. PARA TODOS LOS QUE ESTAN TENIENDO PROBLEMAS: gente, me aparecio el unable to shake hands with server issue y lo arregle en 5 mins, solo borren el helgame.exe de la carpeta helbreath y corran el updater para bajarlo denuevo, entra perfecto. Share this post Link to post Share on other sites
Svafnir 0 Report post Posted October 8, 2012 Lost plentys of majs, and items.. sending ticket now.. fix this.. Share this post Link to post Share on other sites
Saitam 0 Report post Posted October 8, 2012 lost like 3 hours of playing, this suck Share this post Link to post Share on other sites