scatterp

i am waiting for updates from staff so i am properly briefed before i take any action on this but have a number of speculative ideas already presuming this is a large scale ddos attack which is actually quite unlikely this clown like the others before him ... sango goldenboy outpost etc etc will be losing his bots rapidly as our defences automaticlly destroys bots as well as blocking them if needed ill just close this guys server and take his bots from him we will see how it pans out i cant do an instant response like normal on this because i dont have info on whats going on due to being away focused on other things if any one could let me know if the game server is having issues or if its just the website that would be helpful also directing any ingame gm`s to the staff forum :)

looking in to this now hi guys

what his not telling you is i set his hp to 999999999 :) be afraid be very afraid welcome back come visit some time

Hi we are having a fundraiser event and have opened a "cash shop" all standard donation prices for town change etc are half price so for example hero set sex change is 10$s name change 50$s town change 50$s in addition to these BUY PLAYER Level 180 stats unassigned with sex pot free town change free town change (400$s) zem package of 10 zems+1 merien per 20$s mana tablet 40$s health tablet 40$s Zerk tablets 25$s buy 1 merrien stone 10$s each buy 1 xelmia stone 10$s each hero items mage to hero items war 50$s (you need to have the correct amount of eks we are not selling eks) sex change pot 10$s summon Ogre potion 10$s summon barbarian 20$s summon sorceress 20$s stat change we will edit your stats with out you needing extra majestic points you can not increase your total stats but you can reassign your points 65$s donators golden wing helm and golden mage hats. No stats, just colored. 20$s cape any color 25$s any item sex change 20$s GM assisted character sale (10% of price) if your selling buying a character gms will take the character and money then send character and money to players makeing the trade to prevent scamming (also if you buy a character with out gm support please do not send money until the account email is in your name) shop will be closed after we raise 500$s (LATE REQUESTS WILL NOT BE ACCEPTED) to buy submit a ticket Traduction to Spanish Hola, abrimos un Cash shop. Todas los precios Standar estan al 50%. por ejemplo, Cambio de sexo de Hero Set cuesta 10$. Cambio de nombre 50$ Cambio de ciudad 50$ Ademas. Pueden comprar un personaje, level 180, con sex pot, y cambio de ciudad por 400$ paquete de 10 zems+1 merien stone por 20$ Tableta de manax 40$ Tableta de HPx40$ Tableta de Zerkx25$ Tambien pueden comprar merien Stone 10$ cada una. Xelima Stone 10$ cada una. Hero items de mago a Hero items de War: 50$ (necesitan tener los eks necesarios, no vendemos eks) Pot para cambiar el sexo 10$ Ogre potionx10$ Barbarian Scroll 20$ Sorceress Scroll 20$ capa de cualquier colo 25$ Cambio de sexo de cualquier Item 20$ Asistencia del GM para comprar un char (10%) si estas vendiendo/comprando un Char, los Gms tomaran el dinero y el pj, y se aseguraran de q todo este en orden, para prevenir Scammers. Esto cierra cuando lleguemos a 500$, cualkier oferta desp de eso no sera tenia en cuenta. Para comprar manden Ticket desde la web Gracias.

ok still dont see ticket from you please open a ticket regarding this issue

i do not see your ticket we will give you an exception for 7 days to allow paypal to activate cash shop is now closed

Parian quite simply your pc is broken we have close to the fastest internet in the world here and in this year we will become the fastest in the world due to british telecoms 21st century network your pc has viruses and or spyware or there is something wrong with your isp call in at your local computer repair shop make a ticket we cant help you if you dont tell us

its called fear if some one blizz`s you and you have that much hp you run when you have no amp they have no reason to run make a party and catch them from 2 sides then they die

classified

hero was restored by order of lorraine

also if we happened to sell 12 capes (very unlikely) shops closed ... based on the tickets we have open now its likely a player will buy a prorated upgrade to level 180 based on the price of the character were selling and shop will then close... so if you one of the others who have a ticket in place we suggest makeing payment quickly to avoid disapointment how ever i do prefer keeping orange just for me :)

we will look in to it

added Zerk tablets 25$s

no but i guess we should include that in the things we offer its already there sex change pot 10$s

yes hero set change is 10 US dollars i did not write 10s not sure why you are seeing that

hi i do not see you on msn or a response to my email or a time in 24 hours when you will be here...

had some questions regarding payment method this can be done via western union paypal credit card (via paypal)

i have sent you an email to the email address you used to register on the forum with providing my email address and msn address please follow the instructions in that email

no

account change not available mail change free

majestic points are not available currently

correct

can you send emails ? if so let me know also let me know a time (24 hours) in the future when you will be online ... i am going to take control of your pc and fix it since its broke

synz the sad part is there tech support dont understand this

had a long and difficult chat with these anti virus guys they now understand the problem and have given us a reference number and are working to fix the issue (supposedly) https://www-secure.symantec.com/en/uk/norto...vid=&pid=cs if you connect to this url please state that your case number is 493146959 and please also post a log of the chat here scatterp has entered room. Kesari has entered room. Kesari(Tue May 26 11:07:24 UTC+0100 2009)>You are being transferred to Kesari. scatterp(Tue May 26 19:07:35 UTC+0100 2009)>hi Kesari(Tue May 26 11:07:35 UTC+0100 2009)>Hi Welcome to Norton Support , my name is Kesari, Can I please have a minute to go through the information you have provided scatterp(Tue May 26 19:07:47 UTC+0100 2009)>sure... Kesari(Tue May 26 11:07:47 UTC+0100 2009)>Please don?t follow this now ? but just in case we get disconnected for any reason, you can follow these instructions to reconnect to me. You'll need to do this within a couple of minutes of being disconnected: Can you please make a note of these instructions. 1) Open up Internet Explorer and then go to www.norton.com/connectme 2) Enter the [Connection Code] 221954 3) Click on [submit] Kesari(Tue May 26 11:07:55 UTC+0100 2009)>Hello Simon how are you doing today? scatterp(Tue May 26 19:08:00 UTC+0100 2009)>hi not to bad scatterp(Tue May 26 19:08:16 UTC+0100 2009)>norton is detecting an application from my website as a virus... Kesari(Tue May 26 11:08:21 UTC+0100 2009)>Simon how may I help you today? scatterp(Tue May 26 19:08:34 UTC+0100 2009)>is there anyway we could get it removed by provideing a signature.. scatterp(Tue May 26 19:08:46 UTC+0100 2009)>its packed to prevent hackers... scatterp(Tue May 26 19:09:14 UTC+0100 2009)>its detected as packer.win32.main007.a Kesari(Tue May 26 11:09:22 UTC+0100 2009)>May I confirm that you are getting false virus threat messages scatterp(Tue May 26 19:09:50 UTC+0100 2009)>ok i know that already... scatterp(Tue May 26 19:09:57 UTC+0100 2009)>but problems is some users do not know scatterp(Tue May 26 19:10:51 UTC+0100 2009)>so i want to send you the file in question so it can be whitelisted... Kesari(Tue May 26 11:11:05 UTC+0100 2009)>Simon, I can connect to your computer and work to resolve the problem from here, while you sit back and watch. This is a secure connection, and I won't access any personal information on your computer. If at any point you are concerned, you can disconnect me by clicking on the [End] button. I'd encourage you to view the troubleshooting from your end. If for any reason you need to leave your computer, let me know via the chat window and we'll disconnect the remote session and resume once you're back. Shall we go ahead with the remote connection? scatterp(Tue May 26 19:11:39 UTC+0100 2009)>hmm the problem is not with my computer... scatterp(Tue May 26 19:11:51 UTC+0100 2009)>the problem is with your product... scatterp(Tue May 26 19:12:13 UTC+0100 2009)>your "flex filter" for packer.win32.main007.a is wrongly defined some how.. scatterp(Tue May 26 19:12:43 UTC+0100 2009)>i do not have the anti virus installed on this system also.. Kesari(Tue May 26 11:13:47 UTC+0100 2009)>But Simon according to the symantec it is virus threat scatterp(Tue May 26 19:14:18 UTC+0100 2009)>yes exactly... so this is the problem... scatterp(Tue May 26 19:14:38 UTC+0100 2009)>if symantec said "microsoft word" was a virus threat scatterp(Tue May 26 19:14:43 UTC+0100 2009)>it would be a problem... scatterp(Tue May 26 19:14:56 UTC+0100 2009)>because microsoft word is not a virus threat its a word processor... scatterp(Tue May 26 19:15:25 UTC+0100 2009)>so some "change" would need to be made inside symantech anti virus... Kesari(Tue May 26 11:16:35 UTC+0100 2009)>Simon many files and virus messages are created after verifying and doing a lot of research on and we cannot change any list . I am sorry about that scatterp(Tue May 26 19:17:28 UTC+0100 2009)>the list is changed almost weekly (thats the update button) scatterp(Tue May 26 19:17:38 UTC+0100 2009)>i am "helping" with that verification... scatterp(Tue May 26 19:17:46 UTC+0100 2009)>since this was NOT verified correctly... Kesari(Tue May 26 11:18:07 UTC+0100 2009)>Yes Simon you can update that. scatterp(Tue May 26 19:18:35 UTC+0100 2009)>hmm do you have a second line support you could transfer me to.. i do not think you are understanding what i am telling you... scatterp(Tue May 26 19:19:32 UTC+0100 2009)>i can not update that its a file on symantech controled servers... Kesari(Tue May 26 11:20:21 UTC+0100 2009)>Simon I do understand If you still want I can transfer you to my supervisor . But he cannot change any white listed programs . And we cannot update in the Symantec servers directly scatterp(Tue May 26 19:20:39 UTC+0100 2009)>ok please transfer me to your supervisor.. Kesari(Tue May 26 11:22:03 UTC+0100 2009)>Okay Simon just be online please make a note of this case number for your future reference 493146959 scatterp(Tue May 26 19:22:29 UTC+0100 2009)>or better if you can transfer me to the department that CAN update the symantec servers.. that would be the correct department.. scatterp(Tue May 26 19:25:33 UTC+0100 2009)>i think is Symantech Security Response department.. Kesari(Tue May 26 11:25:40 UTC+0100 2009)>Simon but we cannot change or modify any details . You can just update that scatterp(Tue May 26 19:26:02 UTC+0100 2009)>ok let me try to explain to you more clearly... scatterp(Tue May 26 19:26:13 UTC+0100 2009)>do you know what is c++ ? Kesari(Tue May 26 11:26:46 UTC+0100 2009)>Yes scatterp(Tue May 26 19:26:55 UTC+0100 2009)>the product symantech anti virus is written in c++ scatterp(Tue May 26 19:27:01 UTC+0100 2009)>its job.. find viruses... Kesari(Tue May 26 11:27:13 UTC+0100 2009)>Yes you are right scatterp(Tue May 26 19:27:21 UTC+0100 2009)>to do this you need copys of viruses to make "signatures" scatterp(Tue May 26 19:27:35 UTC+0100 2009)>you get these because customers submit susspicious files here https://submit.symantec.com/websubmit/retail.cgi Kesari(Tue May 26 11:27:47 UTC+0100 2009)>Yes are right scatterp(Tue May 26 19:27:55 UTC+0100 2009)>then you take a small section of that file like a fingerprint and scan for it... scatterp(Tue May 26 19:28:08 UTC+0100 2009)>some times those fingerprints work well... scatterp(Tue May 26 19:28:17 UTC+0100 2009)>some times those fingerprints do not work so well.. scatterp(Tue May 26 19:28:28 UTC+0100 2009)>when they do not work well.. thats a "bug" scatterp(Tue May 26 19:28:33 UTC+0100 2009)>or programing error... scatterp(Tue May 26 19:29:01 UTC+0100 2009)>the guys that write these signature files that become "updates" need to know when there are problems.. scatterp(Tue May 26 19:29:20 UTC+0100 2009)>and software publishers need to inform the guys who write these updates when there are problems.. scatterp(Tue May 26 19:29:37 UTC+0100 2009)>for example imagine you spend 5 years writing a computer program in c++ scatterp(Tue May 26 19:29:43 UTC+0100 2009)>and you have a forum... scatterp(Tue May 26 19:29:57 UTC+0100 2009)>and in the forum all your users use symantec anti virus... scatterp(Tue May 26 19:30:13 UTC+0100 2009)>and they all tell you that they can not use your product symantec says its a virus... scatterp(Tue May 26 19:30:23 UTC+0100 2009)>then you need to think... scatterp(Tue May 26 19:30:37 UTC+0100 2009)>A) symantech anti virus is broken let me tell the programmers ... scatterp(Tue May 26 19:30:50 UTC+0100 2009)>B)my program must be broken let me fix it... scatterp(Tue May 26 19:30:57 UTC+0100 2009)>which answer makes more sense to you ? Kesari(Tue May 26 11:32:42 UTC+0100 2009)>I am sorry to say Simon that I cannot help you regarding this issue . If you want I can transfer you to my supervisor . You can speak with him regarding this issue. scatterp(Tue May 26 19:33:08 UTC+0100 2009)>ok but you did not answer the question... Kesari(Tue May 26 11:34:42 UTC+0100 2009)>It is very difficult. I am sorry I will not be able to answer that properly scatterp(Tue May 26 19:36:19 UTC+0100 2009)>ok for future refrence answer is A scatterp(Tue May 26 19:36:29 UTC+0100 2009)>because otherwise the users of the forum post things like: scatterp(Tue May 26 19:36:33 UTC+0100 2009)>Norton anti virus is hopeless. When i had that, a paid subscription mind you- i got more viruses than I do with free AVG ... Delete Norton, its a big company which dominates the market. They blab on about viruses and this and that but in all reality Ad-Aware and AVG is all you really need IMO. Both are free. scatterp(Tue May 26 19:36:59 UTC+0100 2009)>ok so please transfer me to your supervisor... and i will try to resolve this issue with him.. Kesari(Tue May 26 11:38:58 UTC+0100 2009)>Okay Please be online I will quickly transfer you scatterp(Tue May 26 19:39:02 UTC+0100 2009)>ok Kesari(Tue May 26 11:39:22 UTC+0100 2009)>Please wait, while the issue is escalated to another *spam*yst. Amar has entered room. scatterp(Tue May 26 19:39:49 UTC+0100 2009)>hi Amar Amar(Tue May 26 11:40:01 UTC+0100 2009)>Hi , simon my name is Amar your case has been escalated to me, can I have a minute to go through the details of this case? scatterp(Tue May 26 19:40:20 UTC+0100 2009)>sure.. might be easyer if i just explained.. Kesari has left room. Amar(Tue May 26 11:41:03 UTC+0100 2009)>Please go ahead. scatterp(Tue May 26 19:41:35 UTC+0100 2009)>i have a zip on my website and users are saying that symantech anti virus is detecting it as a virus scatterp(Tue May 26 19:41:45 UTC+0100 2009)>i know that i can submit a "virus" sample.. scatterp(Tue May 26 19:42:05 UTC+0100 2009)>to symantech to have new viruses appended to the updates from symantechs servers.. scatterp(Tue May 26 19:42:17 UTC+0100 2009)>but i need to sumbit a false positive sample in this case scatterp(Tue May 26 19:42:32 UTC+0100 2009)>since my application is detected as a virus when in fact its not a virus... scatterp(Tue May 26 19:43:41 UTC+0100 2009)>packer.win32.main007.a scatterp(Tue May 26 19:43:51 UTC+0100 2009)>is the signature thats triggered.. scatterp(Tue May 26 19:44:30 UTC+0100 2009)>in this file http://helbreathnemesis.com/downloads/full.zip Amar(Tue May 26 11:44:37 UTC+0100 2009)>As I understand that the Norton product is detecting a good file as Virus. Am I correct. scatterp(Tue May 26 19:44:45 UTC+0100 2009)>yes Amar(Tue May 26 11:45:15 UTC+0100 2009)>Please don?t follow this now ? but just in case we get disconnected for any reason, you can follow these instructions to reconnect to me.. You'll need to do this within a couple of minutes of being disconnected: Can you please make a note of these instructions? 1) Open up Internet Explorer and then go to www.norton.com/connectme 2) Enter the [Connection Code] 291375 3) Click on [submit] scatterp(Tue May 26 19:45:44 UTC+0100 2009)>so the signature or fingerprint that the programmers of norton antivirus are using in this case are "badly written" scatterp(Tue May 26 19:46:00 UTC+0100 2009)>so its like a bug report basicly.. Amar(Tue May 26 11:46:03 UTC+0100 2009)>You Don't worry I will take care of this issue. scatterp(Tue May 26 19:46:39 UTC+0100 2009)>ok thanks scatterp(Tue May 26 19:47:02 UTC+0100 2009)>can i get a email address i can contact you on should this issue not be resolved ? scatterp(Tue May 26 19:48:06 UTC+0100 2009)>also the department that handles this issue should know that the file is packed to prevent game hacking... (thats cheating in online games) Amar(Tue May 26 11:48:28 UTC+0100 2009)>I will give you the reference number where in case the issue is not resolved you can contact us back using the number. scatterp(Tue May 26 19:48:40 UTC+0100 2009)>ok great thanks... scatterp(Tue May 26 19:49:23 UTC+0100 2009)>we have a lot of customers effected by this issue also so i will give them a link to live chat and provide them with the refrence number to resolve any issues they may have Amar(Tue May 26 11:51:43 UTC+0100 2009)>The number is for this particular issue and belongs to you. You can ask them to contact us separately without the number We will provide different case number. scatterp(Tue May 26 19:52:00 UTC+0100 2009)>ok Amar(Tue May 26 11:52:03 UTC+0100 2009)>Your case no is 493146959 scatterp(Tue May 26 19:52:20 UTC+0100 2009)>can you create a case number that they can use ? Amar(Tue May 26 11:52:48 UTC+0100 2009)>Are you chatting with me from the computer that has the issue? scatterp(Tue May 26 19:53:08 UTC+0100 2009)>no... Amar(Tue May 26 11:53:40 UTC+0100 2009)>Do you have access to that computer. scatterp(Tue May 26 19:53:54 UTC+0100 2009)>not currently.. scatterp(Tue May 26 19:54:29 UTC+0100 2009)>but i mean its symantech customers and they are not so happy... scatterp(Tue May 26 19:54:50 UTC+0100 2009)>here is one example of a post on our forum: scatterp(Tue May 26 19:54:51 UTC+0100 2009)>Norton anti virus is hopeless. When i had that, a paid subscription mind you- i got more viruses than I do with free AVG ... Delete Norton, its a big company which dominates the market. They blab on about viruses and this and that but in all reality Ad-Aware and AVG is all you really need IMO. Both are free. Amar(Tue May 26 11:55:52 UTC+0100 2009)>Alright,you can ask them to contact with your case number we will help them. scatterp(Tue May 26 19:56:28 UTC+0100 2009)>ok thank you scatterp(Tue May 26 19:56:34 UTC+0100 2009)>thats great thanks for all the help.. scatterp(Tue May 26 19:58:22 UTC+0100 2009)>i will end the session now have a great day scatterp(Tue May 26 19:58:25 UTC+0100 2009)>bye Amar(Tue May 26 11:58:46 UTC+0100 2009)>Just give me a moment. scatterp(Tue May 26 19:58:57 UTC+0100 2009)>ok... scatterp(Tue May 26 19:59:00 UTC+0100 2009)>no problem.. Amar(Tue May 26 12:01:59 UTC+0100 2009)>Simon, what I would suggest you is if you could contact us when you are in front of the computer so that We can take the control of the computer and resolve the issue. scatterp(Tue May 26 20:02:56 UTC+0100 2009)>well thing is its not my computer.. its my users../symantech anti virus users... scatterp(Tue May 26 20:03:20 UTC+0100 2009)>i can have those users contact you quoteing that refrence number until symantech is able to fix the problem with the signature code.. Amar(Tue May 26 12:04:03 UTC+0100 2009)>Alright, you give the reference number to them and ask them to contact us. scatterp(Tue May 26 20:04:31 UTC+0100 2009)>ok and you will notify the submissions department to fix the problem in the next updates ? Amar(Tue May 26 12:06:47 UTC+0100 2009)>I will be able to do it only after checking the particular file. scatterp(Tue May 26 20:07:20 UTC+0100 2009)>ok are you able to download it from the url i provided ? Amar(Tue May 26 12:08:35 UTC+0100 2009)>No, I am unable to download the product. scatterp(Tue May 26 20:09:10 UTC+0100 2009)>ok so i should reconnect with a computer runing your product quoteing the refrence number scatterp(Tue May 26 20:09:22 UTC+0100 2009)>and then you can send the problem to the submisions dept ? Amar(Tue May 26 12:10:14 UTC+0100 2009)>Yes. scatterp(Tue May 26 20:10:26 UTC+0100 2009)>ok i will do that.. Amar(Tue May 26 12:10:59 UTC+0100 2009)>Thank you . scatterp(Tue May 26 20:11:15 UTC+0100 2009)>or one of my users will.. Amar(Tue May 26 12:11:30 UTC+0100 2009)>Is there anything else that I can help you with? scatterp(Tue May 26 20:11:51 UTC+0100 2009)>does the user need specificly to talk to you for the submision to be made ? Amar(Tue May 26 12:13:38 UTC+0100 2009)>Not necessary,they can talk to any one from Norton, we will take care of the issue. scatterp(Tue May 26 20:13:58 UTC+0100 2009)>great thanks very much scatterp(Tue May 26 20:14:06 UTC+0100 2009)>nothing else.. scatterp(Tue May 26 20:14:12 UTC+0100 2009)>have a great day ! scatterp(Tue May 26 20:14:17 UTC+0100 2009)>cya.. Amar(Tue May 26 12:14:17 UTC+0100 2009)>Thank you for contacting Norton support. Have a great day!